Contact Us

Got a question about one of our reviews, a correction to flag, or feedback on how we cover sweepstakes casinos? We welcome messages from readers and aim to respond to every one. Use the details below to reach the right inbox.

Reach the Sweeps Team

The best way to contact us is by email at [email protected]. We read every message and aim to respond within 48 hours on business days. If your query is time-sensitive — for example, if you've spotted information that may be out of date — please say so in your subject line and we'll prioritise it.

What to Write to Us About

A few of the most common reasons readers get in touch:

• Review accuracy: If you've noticed a detail that no longer matches a platform's current terms — a changed welcome offer, an updated list of excluded states, or a new redemption threshold — please let us know. Keeping our coverage current depends on readers like you.
• Site suggestions: Think there's a sweepstakes casino we should be covering, or a topic that deserves its own page? We're open to suggestions, though we can't promise to act on every one.
• General questions: If something about how sweepstakes casinos work isn't clear from our existing pages, drop us a line. It may also help us improve our explanations for other readers.
• Editorial or commercial enquiries: For anything related to how we operate, our editorial standards, or advertising, email us at the same address with a clear subject line.

What We Can and Can't Help With

We're an independent comparison and review site. That means there are some things we're not in a position to help with directly:

• We cannot access your account on any sweepstakes casino platform, process a redemption on your behalf, or intervene in a dispute between you and an operator.
• We don't offer legal advice. If you have questions about whether a specific platform is available in your state or about your tax obligations on redeemed prizes, we'd encourage you to check the operator's own terms and, where needed, consult a qualified professional.
• We're not able to confirm whether a particular platform is currently accepting registrations in your state — availability changes frequently, and the operator's site is always the most reliable source for that.

For account-level support, contact the platform's own customer service team directly. Most of the operators we cover offer live chat and email support through their sites.

Responsible Play

If you or someone you know is finding it difficult to manage time or spending on sweepstakes or social casino games, our responsible gambling resources page has signposting to support organisations available in the US. We take this seriously and are happy to talk through any concerns by email as well.

More About How We Work

If you'd like to understand how we research and rate sweepstakes casino platforms, or how our site is funded, visit our about us page. Our terms and conditions set out the basis on which this site operates and the limits of the information we provide.

We're a small team, and we genuinely value hearing from readers. Whether the message is a quick correction or a longer piece of feedback, it all helps us make Sweeps more useful.